Beginning with 2018 Japanese insurance Mitsui Sumitomo Insurance will transfer 90% of administrative work to the care of AI. At the same time, employees who were left without work will be dismissed, and retrain in sellers.
The company will use AI algorithms for the solution of everyday tasks. AT their number includes the processing of insurance applications, sorting letters, responding to customers and other administrative tasks. Thus Mitsui Sumitomo Insurance wants to make it easier for its employees, because AI will take on yourself a fifth of the work.
AT At the moment about 15 thousand employees of Mitsui Sumitomo are retrained to work in the other departments. In addition to sales, you can go to work in department for settlement of complaints or go to develop new insurance programs or go to any other department where the foot of AI set foot.
Another interesting Japan: in then time when more companies with ease and cynicism is replaced by living people by robots, the rescue hand extended that from who were least expected. AND It is clear that the motives of the company are more profits, such initiatives deserve attention.
Read in Russian: Японская страховая компания сбросит 90% задач на ИИ, чтобы сохранить рабочие места для людей