WhatsApp has a separate version called Business, which (not hard to guess) is designed for business.
FROM With WhatsApp Business, you can create your own profile and indicate in information on of your company: description of activities, additional contacts, work schedule and address. After confirming the phone number, the account will be marked as confirmed.
Also, users have access to statistics for correspondence and smart messaging tools. For example, there are greetings that will familiarize customers with your business, and ready answers to frequently asked Questions.
How to be ordinary users
WhatsApp users do not you need to download any additional applications: business accounts will be specially allocated. Any company number can be deleted, and intrusive messages - send to spam.
Where and How does it work
While the application only works on Android and only in five countries: the United Kingdom, Indonesia, Italy, Mexico and USA. Download can be in Google Play. But already in In the coming weeks, a new service will be available on the whole world. also in companies promise a version for iOS.
But WhatsApp Business is free - the issue of monetization was postponed to future.
Read in Russian: WhatsApp получил отдельное приложение для бизнеса