In Turkey, a Samsung Galaxy Buds FE earpiece exploded in a user's ear, causing hearing loss

There was an incident with Samsung Galaxy Buds FE headphones in Turkey that caused the user to lose his hearing permanently.

Here's What We Know

A man purchased new Galaxy Buds FE headphones to use with the Galaxy S23 Ultra. His girlfriend borrowed them for listening and one of the headphones exploded in her ear, causing irreparable hearing loss. The headphones were 36% charged and had not been used before the incident.

After the explosion, the customer went to a local Samsung service centre, where staff were initially shocked by the incident but later stated that the headphones had not exploded, only deformed. As a gesture of goodwill, the service centre offered to replace the headphones with a similar model, which did not satisfy the victim. The user continues to seek a fairer resolution of the problem, providing all the necessary evidence, including photographs and a medical report.

This case highlights the potential dangers of using such gadgets if they do not meet quality standards. There have already been cases around the world where users have suffered from exploding Bluetooth headphones, making this an issue for all manufacturers and consumers.

Source: The Business Standard