Hyundai has admitted that touchscreens in cars often annoy people
Hyundai's latest research has shown that people prefer physical controls for frequently used functions in cars over touchscreens.
According to Korea JoongAng Daily, the Korean automaker's work with focus groups proved that users prefer hard buttons for frequently used functions. Touch screens, on the other hand, are frowned upon. Especially if something needs to be switched while the car is travelling on rough roads or in an emergency situation.
The study emphasises that physical switches and buttons promote muscle memory, helping drivers to stay focused on the road. There is also growing concern about safety issues associated with the use of large displays in cars.
Touchscreens in old and new Hyundai vehicles
Hyundai's views have changed over time. Initially, the company was impressed with Tesla's use of huge touchscreens. However, they then realised that moving all the functions to the display was not the best solution. Users prefer a balance between touchscreens and physical controls.
Hyundai's findings can probably be utilised globally, potentially influencing the design of new cars. The Hyundai Ioniq 5 electric car is evidence of this. The updated version of this model has not only touch screens, but also quite a large number of physical keys on the centre console.
Source: Korea JoongAng Daily