Google removes AI reviews for individual medical queries

Google removed the AI Overviews feature from search results for some medical queries following an investigation by The Guardian. Previously, AI responses to queries related to liver blood tests could mislead users as they did not consider factors such as gender, age, ethnicity, or national standards.

What is known

The Guardian reports that when querying "what is the normal level of liver blood test markers" users were presented with general figures that could be misinterpreted as "normal." Google has now removed AI Overviews from results for these queries.

Google stated that they do not comment on individual changes in search results but are working on improvements. According to a company representative, an internal team of doctors reviewed the queries noted by The Guardian, and "in many cases, the information was accurate and based on reliable sources."

Vanessa Hebditch, Director of Communications and Policy at the British Liver Trust, positively assessed Google's decision to remove answers from individual medical queries. However, she emphasized that this does not solve the main problem. According to her, the company simply "removed one result," but the situation remains unchanged.

Source: The Guardian