Buyer ordered Pixel 6 via trade-in and received Pixel 6 Pro

Google Pixel 6 trade-in buyer mistakenly got Pixel 6 Pro.

What is known

The user wanted to surrender his old smartphone to the store to get a discount on the Pixel 6. According to the terms of the exchange, the store was supposed to send the customer the new product and a box to send the old device. Instead, the lucky customer received the Pixel 6 Pro.

The store did send two boxes. True, one of them contained the more expensive flagship with a full package, and the second was from the Pixel 6, but turned out to be empty. The box to ship the old smartphone was not received by the buyer.

Now the user doesn't know how to get out of the situation. He's worried that someone might have received his Pixel 6 instead of the Pixel 6 Pro, and wonders about warranty coverage in case of a breakdown. He's not keen on returning the Pro version either, as he's afraid the store won't send him the Pixel 6 due to the shortage of smartphones.

Source: Gizmochina