OnePlus gives lifetime warranty on smartphone screens to address green lines issue

By: Elena Shcherban | 10.08.2023, 21:56

Over the last year, the number of complaints about problems with AMOLED screens has increased. Green lines appear on smartphones of different manufacturers and different costs (from budget to more expensive). Many companies are still silent, but OnePlus offers a favourable solution for affected users.

Details

OnePlus has announced that it is giving a lifetime warranty in India for the screens of all smartphones facing the green lines issue. In addition, some users may also be eligible for a discount when they exchange their old phone for a new one.

"We encourage users to visit the nearest OnePlus service centre for device diagnosis, and we will provide free screen replacement for all devices affected by the situation. On select OnePlus 8 and 9 Series devices, we are also offering a voucher that will provide the user with a fair percentage of the device value to upgrade to a new OnePlus device. In light of the current situation, we are now offering lifetime screen warranty on all affected devices. Thank you for your understanding and support", a OnePlus spokesperson revealed.

Simply put, if you have green streaks on your screen, contact a service centre for help. If there are spare parts for the gadget - you'll get the old screen replaced with a new one free of charge. If the smartphone model is old, there may not be parts for it. In this case, you will be offered a good discount on the purchase of a new device. In service centres in India, the corresponding announcements have already appeared.

Unfortunately, this programme is only for India for now. Whether it will be launched in other countries is unknown.

Source: Android Authority