Amazon has introduced artificial intelligence-generated annotations for product reviews

By: Bohdan Kaminskyi | 15.08.2023, 14:11
Amazon has introduced artificial intelligence-generated annotations for product reviews

Amazon has announced a new generative artificial intelligence feature that summarises product reviews into a short summary.

Here's What We Know

The AI-assisted tool creates a paragraph that highlights common themes from customer reviews. The idea is to provide an overview of other users' experiences without having to manually review multiple reviews.

The summary includes a short paragraph describing the buyers' overall opinion. At the bottom of the card are clickable tags that show relevant topics and common words from the reviews.

The company said the tool only considers reviews from verified purchases. The feature also uses separate AI models that allegedly identify unfair reviews.

The tool will initially be available on the mobile app to "a subset of shoppers in the US across a wide range of products."

Source: Engadget