The lawsuit between Ubisoft and players over the disappearance of The Crew from stores continues and now gains new momentum

By: Vladyslav Nuzhnov | 10.04.2025, 10:02
First look at The Crew: Screenshot for the game The Crew screenshot. Source: Ubisoft

Following the closure of The Crew, a racing simulation game, Ubisoft was sued, accusing the company of misleading players about "permanent ownership" of the game. Although Ubisoft insists that customers have always only received a licence for the game, the new amendments to the lawsuit from the players focus on California's digital rights laws. The case is expected to be resolved by 29 April.

Here's What We Know

In November 2024, players filed a lawsuit against Ubisoft after The Crew was shut down, claiming that they were deprived of access to the game they had purchased and the virtual currency inside it. The plaintiffs claim that Ubisoft misled them by promising them "ownership" of the game, when in fact it was only an access licence.

Ubisoft's legal team immediately responded, stating that players were clearly warned about the terms of the purchase. Ubisoft stressed that when purchasing the game, customers received "benefits in accordance with their agreement" and knew that it was only a licence to play.

According to the latest amendments to the lawsuit, the plaintiffs now emphasise California laws that prohibit the expiration of gift cards. The players insist that the digital currency they purchased in the game disappeared after it was closed, which is a violation of their rights as consumers.

In response, Ubisoft has until 29 April to provide its arguments.

Source: Polygon