Sony has a problem: The company has suspended sales of its flagship Xperia 1 VII smartphone due to complaints about the gadget

By: Anton Kratiuk | 05.07.2025, 19:15
¿Qué ofrece el nuevo Sony Xperia 1 VII: Un primer vistazo. Xperia 1 VII. Source: Sony

Sony has urgently suspended sales of the flagship Xperia 1 VII smartphone, which debuted in May in the Japanese market.

Here's What We Know

The company turned to such a decision because of the huge number of user complaints about technical problems. They report that the smartphone reboots on its own, after which there is a high chance that it will not switch on at all.

Sony has not yet provided information on whether the problem is caused by a software glitch or a hardware issue, but is taking the smartphone off the market for now, while those who have already bought it are advised to perform a forced reboot and install the latest firmware version.

The Japanese manufacturer hopes to fix the technical problems in the next update, but when it will be released - is still unknown.

Source: Sony