All for gamers: Sony has simplified the PS Store refund process

By: Anton Kratiuk | 26.08.2025, 18:22
The evolution of the PS Store logo: History and creative directions PS Store logo. Source: PlayStation

PlayStation users will no longer have to go through a mega-complicated quest to get refunds for games they've bought - Sony has made the process a lot easier.

Here's What We Know

Gamers have complained for many years that in addition to meeting a large number of conditions for the return of games not liked, you could only get your own money by contacting a chatbot, which answered for a long time and often unreasonably refused.

Now there is a special button in the PS Store, thanks to which you can quickly go to the page with the history of purchases and refuse the purchased goods, and the return of money if the gamer complies with all the conditions, which, by the way, have not changed, will be much faster.

Source: PlayStation