OpenAI uses GPT-4 to build an artificial intelligence-based content moderation system

OpenAI believes that GPT-4 can replace tens of thousands of moderators while being nearly as accurate and more consistent. Developers say they are already using the language model to create and refine their own policies, content labelling and decision making.

Here's What We Know

OpenAI described three main advantages over traditional approaches to content moderation.

First, according to the company, humans interpret rules differently, while machines are consistent in their judgements. Guidelines can be long and constantly changing. Also, humans need a lot of training to learn and adapt, while language models can instantly implement new rules.

Secondly, GPT-4 can supposedly help draft a new policy within a few hours. Usually, the process of drafting, labelling, gathering feedback and finalising such documents takes weeks or several months.

Third, OpenAI cites the well-being of workers who are constantly exposed to harmful content, such as child abuse or torture videos.

Source: OpenAI