Apple urges users to stop putting wet iPhones in rice
By: Nastya Bobkova | 20.02.2024, 21:04
The popular method of using raw rice to dry wet iPhones has been officially banned by Apple. The company stated that this method can cause damage to the device due to small particles of rice.
Instead, Apple recommends using other methods, such as disconnecting the cables and leaving the device in a dry place with a small air flow. The company emphasises the importance of responding quickly to moisture in the device to avoid damage to the electronics. The company has provided detailed instructions on how to properly interact with a wet iPhone to minimise the risk of damage.
Apple's algorithm of actions for cases when moisture gets into the iPhone
- Disconnect the cable: Before you do anything with the device, disconnect the cable from your iPhone and the other end from the power adapter or accessory. It's important not to reconnect the cable until both the iPhone and the cable are completely dry.
- Remove excess liquid: To remove excess liquid, gently tap iPhone against your hand with the connector facing down. Afterwards, leave your iPhone in a dry place with a little airflow.
- Attempting to charge: Once you've completed these steps, after at least 30 minutes, try charging your device using a Lightning or USB-C cable or switching on the accessory.
- Repeated observations: If you see the moisture alert again in the connector or under the cable contacts, leave your iPhone in a dry place with a small amount of airflow for one day. It can take up to 24 hours to dry completely.
- Restart: If your phone is dry after this but still won't charge, disconnect the cable from the adapter and unplug the adapter from the wall (if applicable), then reconnect them.
- Seek professional help: If the tips above don't help, you may need to seek professional repair assistance. This may include preparing to buy a new iPhone if the damage is too severe. In any case, it's important to resist the temptation to use rice or other methods not recommended.
Source: Apple