A week has passed since start sales of the new flagships Samsung Galaxy S9 and Galaxy S9 +, and complaints from dissatisfied owners. They complain about the operation of touch screens.
On Reddit and Samsung users write that on displays appeared " dead zones " - Plots that do not responsive to touching. And this is not refers to screen area: on the different devices such areas are located chaotically, in different places.
Most complaints are received by work (or rather, Nerabor) Galaxy S9 +, but similar unpleasant cases arose and the owners of the Galaxy S9.
AT some cases were helped by the factory settings or increase the sensitivity of the display, but Many had to carry new smartphones in service centers.
What they say in Samsung
AT companies already know about this problem. " U us in Samsung customer satisfaction is a key task. we strive to provide them best practices and Now we are studying a small number of reports about problems with touch screen in Galaxy S9 / S9 +. Samsung is cooperating with affected users and investigates the situation. we call on any client for all issues to contact directly by us phone » , - it says in the official statement of Samsung.