The first complaints about the Samsung Galaxy S9: on the screens of the flagships appeared "dead zones"

By: Elena Shcherban | 24.03.2018, 15:57
The first complaints about the Samsung Galaxy S9: on the screens of the flagships appeared "dead zones"

A week has passed since   start sales of the new flagships Samsung Galaxy S9 and Galaxy S9 +, and   complaints from   dissatisfied owners. They complain about   the operation of touch screens.

What happened

On   Reddit and   Samsung users write that on   displays appeared " dead zones "   - Plots that do not   responsive to   touching. And this is not   refers to   screen area: on the   different devices such areas are located chaotically, in   different places.

Most complaints are received by   work (or rather, Nerabor) Galaxy S9 +, but   similar unpleasant cases arose and   the   owners of the Galaxy S9.

AT   some cases were helped by the   factory settings or increase the sensitivity of the display, but   Many had to carry new smartphones in   service centers.

What they say in   Samsung

AT   companies already know about   this problem. " U   us in   Samsung customer satisfaction is a key task. we   strive to provide them   best practices and   Now we are studying a small number of reports about   problems with   touch screen in   Galaxy S9 / S9 +. Samsung is cooperating with   affected users and   investigates the situation. we   call on any client for   all issues to contact   directly by us   phone » ,   - it says in   the official statement of Samsung.

Source: Engadget